In a previous post I mentioned my prior web hosting service - edatarack.com. They are evil, incompetent thieves and liars. Well, if I had done my homework, I would have known this before signing up. Beyond the horrible reviews they’ve received at the web hosting review sites, I also would have found THIS little tidbit, if I had been smart enough to look:

Better Business Bureau at Fort Worth
101 Summit Ave., Suite 707
Fort Worth, TX 76102

BBB Reliability Report

EDATARACK.COM
4621 S COOPER
ARLINGTON, TX 76017
(877) 218-2916
Type of Entity: INCORPORATED ,
Phone Number: (877) 218-2916
Membership Status: This company is not a member.
Type-of-Business Classification(s): WEB HOSTING
File Open Date: September 25, 2003

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

Customer Experience

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints concerning service issues.

The moral of this story? DO YOUR HOMEWORK before you sign up with any online services, especially a webhost, who you will depend on to keep your website and email running reliably and secure. The other moral? edatarack.com is evil incarnate.